Support

Austin Christian University

Blueprint is the app Austin Christian University students and staff use to track participation in the student development program. If something isn’t working, or you have a question about your records, we can help.

Contact us

Email lars@austinchristianu.org. Please include your name, the device you’re using, and a description of what happened. We typically respond within two business days during the academic year.

Common questions

I can’t sign in

Blueprint uses your university Microsoft account. If sign-in fails, first confirm you can sign in to another university service with the same account. If your university account works elsewhere but not here, email us — your Blueprint profile may not have been created yet.

My score or standing looks wrong

Scores are calculated from approved submissions and from academic data provided by the university. Submissions awaiting approval are not counted yet. If a number still looks wrong after your submissions are approved, email us with the specific item and we’ll trace it.

My submission was rejected

Rejected submissions include a reason from the officer or staff member who reviewed them. You can correct and resubmit. If the reason isn’t clear, reach out to your company officer first.

I’m not getting notifications

Check that notifications are enabled for Blueprint in your device settings, and that you enabled them inside the app. Disabling them in either place stops delivery.

I no longer have access to my account

Accounts are deactivated when a student is no longer enrolled. Historical records are preserved. If you believe your account was deactivated in error, email us.

Privacy and terms

See our Privacy Policy and Terms of Use.